Serving Gibsonia & Greater Pittsburgh

Where Precision
Meets
Performance

Kenna Automotive Inc. delivers expert diagnostics, repairs, and maintenance — now powered by AI to keep you in the loop every step of the way.

Schedule Service Track My Vehicle
24hr
Status Updates
100%
Transparency
AI+
Powered Shop
Kenna Automotive
What We Do

Full-Service
Automotive Care

From routine maintenance to complex diagnostics — every job tracked in Mitchell and communicated to you automatically.

🔧
Engine Diagnostics
Advanced OBD scanning and mechanical inspection to pinpoint issues fast, with AI-assisted repair recommendations.
🛢️
Oil & Fluids
Oil changes, transmission fluid, coolant flushes — automatically scheduled and reminder texts sent when you're due.
🔋
Electrical Systems
Batteries, alternators, starters, and wiring. Full electrical diagnosis with same-day turnaround on most repairs.
🛑
Brakes & Suspension
Brake pads, rotors, calipers, shocks and struts — inspected and replaced with OEM or quality aftermarket parts.
❄️
A/C & Heating
Recharge, leak detection, compressor replacement and heater core service. Climate comfort year-round.
🚗
Inspections & Emissions
Pennsylvania state inspections and emissions testing with instant digital reports sent directly to your phone.
AI-Powered Shop

Automations That
Work For You

We've connected our Mitchell work order system to intelligent automations — so you never have to wonder about your vehicle's status again.

📱
Real-Time SMS Status Updates
The moment your work order status changes in Mitchell, you get an automatic text. No more calling the shop to check in.
Mitchell WO updated → AI detects status change
Personalized SMS sent within 60 seconds
Customer clicks link → live status page
MITCHELL CONNECTED
✅
Vehicle Ready for Pickup Alert
When your car is complete and the invoice is finalized in Mitchell, an automatic text and email fire instantly with your invoice total and pickup instructions.
Mitchell invoice closed → pickup trigger fires
Text + email with total, hours, and directions
Optional: digital invoice PDF attached
MITCHELL CONNECTED
📅
AI Appointment Scheduling
Customers request a time online and our AI finds the next available slot, books it in Mitchell, and sends a confirmation — no phone tag needed.
Customer submits request online
AI checks Mitchell calendar for availability
Appointment created + confirmation sent
MITCHELL CONNECTED
🔔
Maintenance Reminder Campaigns
Based on each vehicle's service history in Mitchell, the AI sends personalized reminders when oil changes, inspections, or tire rotations are due — before problems arise.
Mitchell history analyzed per vehicle
Personalized reminder drafted by AI
Sent via text/email at optimal time
MITCHELL CONNECTED
💬
AI Estimate Approvals
When additional repairs are found during service, the estimate is sent via text for digital approval. Customers approve or decline right from their phone — no voicemail.
Technician adds work to Mitchell estimate
Customer receives text with approve/decline link
Response logs back to Mitchell automatically
MITCHELL CONNECTED
⭐
Post-Service Review Requests
24 hours after vehicle pickup, an AI-crafted review request is automatically sent to Google. Satisfied customers share the word — unhappy ones reach out directly first.
24hrs post-pickup trigger fires
AI personalizes message with their vehicle/service
Google review link + direct feedback option
MITCHELL CONNECTED
See It in Action

Live Demos

These are working prototypes of what your customers would experience.

2019 Honda Accord — WO #4821

Sarah M. | (724) 555-0192 | Received: Today 8:14 AM

In Progress
✓
Vehicle Checked In
Oil change, brake inspection, tire rotation requested
8:14 AM — SMS sent to customer ✓
✓
Diagnostic Complete
Front brake pads at 15% — replacement recommended
9:42 AM — Estimate sent for approval ✓
✓
Customer Approved Estimate
Brake pad replacement approved via text
9:57 AM — Work order updated in Mitchell ✓
→
Repairs Underway
Oil change done. Brake replacement in progress.
In Progress — Estimated ready: 12:30 PM
○
Quality Check
Final inspection and road test
Pending
○
Ready for Pickup
SMS + email with invoice and directions will fire automatically
Pending
K
Kenna Automotive
(724) 555-AUTO
Hi Sarah! Your 2019 Accord is checked in. We'll keep you updated every step. 🔧
8:14 AM
Update: Inspection complete. We found front brakes at 15% life. Reply YES to approve replacement ($189) or SKIP to decline. Reply INFO for photos.
9:42 AM
YES
9:57 AM
Got it! Approved and added to your work order. We'll have it all done by noon. 👍
9:57 AM
✅ Your Accord is READY! Total: $312.47. Pick up anytime during business hours. Invoice emailed to you. See you soon! — Kenna Automotive
12:18 PM
Thank you! That was so easy, loved the updates 😊
12:22 PM
⚡ Book Your Service — AI-Assisted

You'll receive a confirmation text & email within minutes. Powered by Mitchell + AI.

Under the Hood

Mitchell Integration
Explained

Your existing Mitchell software becomes the engine — AI adds the intelligence on top, reading and updating work orders automatically.

⚙️

Mitchell Work Order System

Your existing software — invoices, history, scheduling

↕
🤖

AI Automation Layer

Reads Mitchell data, triggers smart actions in real-time

↕
📱

Customer Communication

SMS, email, status portal — automatic and personalized

↕
🌐

Your Website

Scheduling, tracking, and approvals — all in one place

🔄

No Double Entry

Everything flows from Mitchell. Technicians work exactly as they do today — the AI layer reads the data and does the rest automatically.

⚡

Real-Time Triggers

Status changes in Mitchell fire communication events instantly. No batching, no delays — customers know the moment something changes.

📊

Service History Intelligence

The AI reads your Mitchell service history to proactively remind customers about upcoming maintenance — generating return visits automatically.

🔐

Secure & Compliant

All customer data stays within your systems. SMS is opt-in. The integration reads Mitchell through a secure API connection.

Get in Touch

Visit Us or Call

📍

Location

Gibsonia, PA 15044
Greater Pittsburgh Area

📞

Phone

(724) 555-KENNA

🕐

Hours

Mon–Fri: 8:00 AM – 5:30 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed

📧

Email

service@kennaautomotive.com

Get automated updates by text — just book online and we do the rest.

Schedule Service Online

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